A bridge to your customers

Grahak Setu Saleswah Service companion App

An app for your customers to log and track service requests 24/7/365

Visit Grahak Setu website

Free always for your customers. No credit card needed. Ever!

Grahak Setu bridge to Saleswah customer service CRM

Grahak Setu Saleswah service companion app can transform your customer experience

Download Grahak Setu app and see for yourself

Test-Drive Grahak Setu Saleswah Service

Follow the link above to install Grahak Setu and test drive to get a feel of what your customers would experience. For test credentials, especially if you do not have a Saleswah account yet, email us at sales@saleswah.com.

What is the Grahak Setu Saleswah Service app?

Grahak Setu is an app, right now available only for customers in India, which enables you to log a service complaint for equipment – at home or office, directly to manufacturers.

No more waiting in IVR queue- waiting for your turn- or having to listen to: “Our working hours are Monday to Friday, 9 AM to 6 PM”.

If you:

  • Forget the number to call when trying to log a service complaint
  • Can’t keep track of warranty information
  • Hate the IVR or,
  • Want one place to manage all your equipment service records

Grahak Setu is for you.

Download Now; it’s free!

Service CRM> Grahak Setu Saleswah Service

Customer self service- clearly an idea whose time has come

Grahak setu Saleswah Service transforms customer experience 1

Your customers come to you or you go to them?

Grahak Setu has you covered – both ways

Whatever be your service delivery model, you can configure Saleswah and Grahak Setu to handle it.

Service Center based or field service? You can configure Grahak Setu Saleswah Service any one way. Easily scales up to any number of sites and equipment or number of users.

Try Saleswah CRM for free

Don’t forget to enable Grahak Setu for your customers. It’s FREE!

Grahak Setu Saleswah Service app removes all obstacles to logging service tickets

Have you ever tried to log a service complaint, called the call center number only to be told that it is past the working hours- so, try again the next morning?

Now your customers will not have to deal with the frustration and delay. They can simply register a complaint through the Grahak Setu Saleswah Service app and get an instant ticket logged and confirmed through the app.

Try Saleswah CRM for free

Don’t forget to enable Grahak Setu for your customers. It’s FREE!

Customer self service- clearly an idea whose time has come

Instant repair status

As you proceed with repair in your service center – your Grahak (customer) keeps getting instant updates on repair stages- reached the service center, assigned to technician, repaired and shipped back.

Communication via in-app messages

Your Grahak can drop a message related to an open ticket and your on job technician can respond; without wasting time on phone calls.

No miscommunication – total transparency.

Estimates and invoices

Send repair estimates to the customer in the app for him to approve and even pay for – online.

Generate proper GST invoices and push to the app for the customer to download.

Totally customizable- by you!

Define the level of self-service that you want your customers to do- from the Saleswah admin panel.

You can opt for total self service or partial self service (where the customer needs to be validated first, manually) or limited – where he is not able to modify his profile or equipment but can log and track tickets.

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