The most complete customer service ticketing management software
No complaint falls through the cracks
Assign, follow up, and close customer service tickets-
customer delight, soaring service revenues
Free for 15 days. No credit card needed.
Ensure profitable, predictable and transparent repairs in your service operations
Stand out service ticket management for happy customers and profitable operations
When you use Saleswah CRM to manage your customer service operations, you can expect to
- Never miss recording a single complaint/ ticket
- Send acknowledgment to the customer immediately upon receipt of the equipment for repair
- Send itemized estimate for repair
- Track warranty by serial number
- Get estimates approved and paid faster
- Close repair tickets faster
This of course leads to customer delight, creating opportunities for more business.
Service CRM> Customer service ticket software
Service ticket management that delivers customer service excellence
Service ticket management in partnership with your customers
Are your customers tired of waiting online to log service complaints? Is your call center missing calls and failing to register all service tickets? Is this costing you? In revenue, customer satisfaction, and in decreased productivity?
Is your service ticket managing software outdated?
Is your team spending a lot of time in back and forth communication with the customer having to update every stage of your repair process? Are you able to prioritize repairs or is it that every ticket is waiting to blow up without warning?
Every piece of equipment is different. So is every customer. As are our commitments to the customers.
So is the service need.
Free for 15 days. No credit card needed.
“Appify” your service ticket management
A smart service ticketing management software is where you start getting things back under control. And the smartest one is where you open it up to your customers.
Let your customers log complaints; update the products they own in your database. Directly. After validation of course. In their own time.
You control the precise level of access they have, of course.
All from your own admin; all without any coding.
Free for 15 days. No credit card needed.
The four types of service ticket management
Log a repair ticket
Preventive maintenance
Installation ticket
Refuel/ Refill
The four key benefits of Saleswah customer service ticket software
Smart ticketing management software
We think your customers and you have a common interest in ensuring health of assets under your care. So, Saleswah CRM ticketing management software
- Ensures alerts and notifications are triggered at every step
- Allows 2 way messaging between the customer and service team.
- Transparently shares ticket status at every step with the customer.
Enabling partnership- you and your customer
Launching Simply C2: the bridge to your customers
Simply C2 is a mobile app which your customers can download and use to connect to you. They can log complaints, ship defective equipment back to you. They can use this tpo keep track of the repairs, approve repair estimates and even make payments. And, the service invoice is also sent to them through the same app.
Simply C2 is free for your customers. To enable Simply C2 for your customers, get a Saleswah Account with Simply C2 enabled for your brand at an innaugural price of Rs 8,000/- only!
Enable Simply C2 for your customers
24/7. Always free for your customers!